1. Payment Methods

New Age Canada Inc. accepts a variety of payment methods to ensure a seamless checkout experience:

  • Credit Cards: Visa, MasterCard, American Express, JCB, UnionPay, Discover.
  • Other Methods: We may offer additional payment methods based on your location and the nature of the transaction. Please refer to the checkout page for the most up-to-date options.

2. Payment Timing

All payments must be made in full at the time of purchase. We do not offer deferred payment options or credit terms. Orders will not be processed or shipped until payment has been received and verified.

3. Currency

All transactions are processed in either Canadian Dollars (CAD) or United States Dollars (USD), depending on the customer’s location. The currency in which your transaction is processed will be clearly displayed at checkout.

4. Taxes and Duties

  • Canadian Orders: Applicable taxes (HST, GST, PST, QST) will be calculated and added to your order at checkout based on your shipping address.
  • U.S. Orders: All orders shipped to the United States are duty and tax-free, with any import duties covered by New Age Canada Inc.

5. Payment Security

We are committed to ensuring the security of your payment information. Our Website uses industry-standard SSL encryption to protect your data during transmission. Additionally, we do not store credit card information on our servers; all payment information is securely processed by our payment gateway provider.

6. Payment Issues

If your payment is declined or cannot be processed, you will be notified immediately at checkout. Orders will not be processed until a valid payment has been received. If you encounter issues with your payment, please contact your bank or credit card provider.

7. Invoice and Receipts

An order confirmation will be sent to your email address immediately after your purchase. The final invoice, including any applicable taxes and shipping charges, will be provided upon shipment of the product. If you require a printed invoice, please contact us at info@newageamerica.com.

8. Payment Disputes

If you believe there is an error with your payment or have a dispute, please contact us before the order is shipped. Once an order has been shipped, the dispute will be handled in accordance with our Return and Refund Policy.

9. Refunds and Credits

Refunds will be processed following the inspection and approval of returned goods. A refund notice and credit note will be sent to you via email. Refunds may take up to 7 business days to appear on your credit card, depending on your bank’s processing times.

10. Fraud Prevention

New Age Canada Inc. reserves the right to refuse or cancel any order if fraud or unauthorized or illegal activity is suspected. We may contact you to verify your payment information before processing your order. If we suspect any fraudulent activity, your account may be suspended, and orders may be canceled.

11. Changes to Payment Terms

We reserve the right to update our Payment Terms at any time. Any changes will be reflected on this page.

12. Contact Information

For any questions or concerns regarding your payment or these Payment Terms, please contact us at info@newageamerica.com.