FREQUENTLY ASKED QUESTIONS
Yes, expedited shipping is our default option where available. If expedited shipping is not available in your region, we will ship your order using standard shipping.
- Canada:
- Standard Shipping: 2-3 business days
- Expedited Shipping: 1-3 business days
- United States:
- Standard Shipping: 3-4 business days
- Expedited Shipping: 2-4 business days
Please note that delivery times may vary based on your location and other factors such as weather conditions and border crossing.
We offer free shipping on all orders with no minimum purchase required. However, a flat fee of $5 applies to shipping costs related to warranty claims.
No, we do not ship to P.O. boxes, APO/FPO addresses, or any restricted zones. Please provide a physical address during checkout to avoid delays or cancellations.
If your shipment is lost or stolen, please contact us within 48 hours of the expected delivery date. We will work with the carrier to locate your package or provide a replacement at no additional cost to you.
Orders are processed and shipped during regular business days (Monday to Friday). Orders placed on weekends or holidays will be processed the next business day.
